RETURN POLICY
Last updated March 30, 2021


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely
satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see
below for more information on our return policy.


RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in
new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, please email customer service at info@creativacph.com to arrange return.

Please place the item securely in its original packaging and note with reason, and mail your return to the following address:
Creativacph
Attn: Returns
Måløv værkstedsby 109
2760 Måløv, Hovedstaden
Denmark


Please note, you will be responsible for all return shipping charges.

We strongly recommend that you use a
trackable method to mail your return.


REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange with similar item if requested.
Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will
notify you by email when your return has been processed.

EXCEPTIONS
The following items cannot be returned or exchanged:
● flowers/plants


For defective or damaged products, please contact us at the contact details below to arrange a refund or
exchange.


QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+4521788938
info@creativacph.com